Privacy Policy
This Privacy Policy explains how Bloom Studio handles personal data in connection with its website, consultations, and floral services for weddings and events.
Subject to legal limits, users may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Users may also object to processing in some circumstances and may withdraw consent where processing is based on consent.
To protect privacy, we may ask for information needed to verify a request and to understand the data involved. If a request cannot be fully granted, we will explain the reason where appropriate.
Retention periods depend on the type of data and the reason it was collected. We keep inquiry, project, and payment records for the period needed to manage the service, resolve issues, meet accounting or legal obligations, and maintain business records. When data is no longer needed, we delete it or de-identify it where appropriate.
The updated version will apply from the stated effective date. Where changes are material, we will use a reasonable method to draw attention to them, such as a notice on the site or another direct communication channel we use with users.
Data We Collect
We may collect contact details, inquiry content, event and order preferences, consultation notes, payment-related records, delivery and setup information, and technical data such as device and usage information. Where users provide details about wedding or event plans, we process that information only to manage the requested service.
Sources of Data
We receive data when users submit inquiries, request consultations, confirm projects, make payments, or communicate with us. We also collect limited technical information through the website and related tools, and we may generate internal records from consultations, scheduling, and service delivery.
Cookies We Use
We may use essential cookies to support site operation, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their function.
Cookie Controls
Users can usually control cookies through browser preferences and, where available, site-level settings. Disabling some cookies may affect basic site functions, form handling, or preference retention.
How We Use Data
We use personal data to respond to inquiries, arrange consultations, prepare quotes, confirm deposits and dates, manage project details, coordinate delivery and on-site setup, process payments, maintain records, improve the website, and meet legal or accounting obligations. We may also use data to communicate about changes to a booking or to handle service-related issues.
Service Providers
We may share personal data with service providers that support website hosting, communications, payment processing, scheduling, accounting, delivery coordination, or technical maintenance. Where a third party processes data on our behalf, it is expected to use the information only for the assigned service and to handle it under appropriate confidentiality and security obligations.
Legal Disclosure
We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, enforce agreements, protect our rights, or address security and fraud concerns. We may also share information where disclosure is needed in connection with a dispute or regulatory matter.